Questions!

How do you pronounce your company name?   Will-am-it is the easiest pronunciation.  And for Oregon Evergreen, pronounce Oregon as Or-ah-gun.

Where did you get the name from?  The Willamette (Will-am-it) Valley is one of the most beautiful in the U.S.  Bordered by the Cascades and Coast Range, the Willamette River flows through the valley.  The river was named by the Indians. This area is well known for a diverse agriculture; growing everything from Christmas trees to vegetables.  We are blessed by beautiful scenery and perfect weather for growing evergreens.  It seemed like an appropriate name for us, although everyone sure can get tongue-tied over it!  The name also comes from the first place we began gathering raw material - The Willamette National Forest.

Where do you make the wreaths and other hand-crafted products?  Our facility is an old cannery in Canby, Oregon, which is perfect for our seasonal needs.

What months are you in operation?  We begin opening our plant in mid-October.  Next we start bringing down the evergreens from the highest mountain elevations before they're snowed in for the winter.  By mid-December we've finished all shipping and mail orders.  Then it's time to put a plant full of equipment into storage for next year!

Do you cut down trees to get your evergreens?  Absolutely not!  That would be a terrible waste of our natural resources.  Have you ever driven by timber company lands that had very tall and straight trees?  Well, part of what makes them so straight and tall is removing the lower branches every two or three years.  Also, the State and Federal Parks are maintained by pruning lower branches.  The trimming actually keeps fire danger down as the underbrush in the forest isn't as thick.  The trees also are able to grow straighter and taller in the forests.  Our crews know we only accept smaller branches of evergreens.

How big of a company are you?  During our off-season, we look like a pretty small company.  But then during our season we become Canby's largest employer with over 100 employee's!  And that's just our wreath plant!  With all of our farm operations for Christmas Trees, we're a pretty large company for three months out of the year!

When does my order need to be in?  We'd sure appreciate having it in by October 15th.  Large orders need to be discussed with Ed Hallett ahead of time, but generally we work with you.  Most orders are in by the first week of November.  After all, we have shipping to set up for you!

Who designs your products?  We have a wonderful Florist/Designer who has worked with us for 17 years now.  Sandy began as a wreath maker herself and is now one of our primary managers.  Whenever we get inquiries from customers on custom wreaths, she's always the one who comes up with our designs. 

Where do your Christmas Trees come from?  Our tree farms are located primarily in Molalla, Oregon.  They are truly 'Oregon Grown'!

Will your evergreen products (wreaths, garland) last in warmer climates?  If our wreaths are placed out of the sun and misted daily with water, they'll last you all through the holiday season.  In northern climates, make sure they have a good misting every few days.  Each year we receive comments from customers who had to take their wreaths down in April or May!  With proper care, yours can last for as long as you need it.

What do I need to do if any of my order should arrive damaged?  99.9% of our shipments have no problem at all.  But we've had a couple of instances where a box of centerpieces has arrived all tossed around.  We will gladly send you some more immediately, provided you call us right away.  The carriers, like UPS, require that we contact them within 48 hours with a damage claim.  Then they may want to come out and inspect the packaging or see pictures before they'll process a damage claim.

If you have more questions you'd like to see answered here, please feel free to email the WebMistress and let her know! 

Email the WebMistress with any comments, questions or problems.